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Terms and Conditions

Terms for using the public EZ Support website and moving from website information to a separate portal purchase or service agreement.

Last updated: July 28, 2026

These Website Terms are between you and EZ Support, Inc. (“EZ Support,” “we,” or “us”) and govern use of www.ezsupport.tech. The website is publicly accessible worldwide, but EZ Support currently offers sales and services in Canada unless an accepted document expressly states otherwise.

1. Website use and acceptance

By using this public website, you agree to these Website Terms. If you do not agree, stop using the website.

Browsing, contacting EZ Support, requesting a quote, registering for the portal, or scheduling a conversation does not by itself create a service commitment. A purchase or service relationship requires affirmative portal acceptance or an applicable signed Order, SOW, MSA, or other agreement.

The portal is a separate authenticated service. Portal accounts, transactions, and customer work are also governed by the notices and accepted documents presented for that activity.

2. Permitted use

You may:

  • Read, print, download, and lawfully quote public pages for personal or business evaluation
  • Link to public pages without prior permission
  • Use ordinary browser, search-engine indexing, accessibility, translation, security, and archival functions
  • Share a limited excerpt with attribution and a link to the source

You may not:

  • Circumvent access controls, probe systems without authorization, interfere with availability, or introduce harmful code
  • Scrape or automate access in a way that creates unreasonable load, bypasses controls, collects personal information unlawfully, or republishes a substantial part of the site
  • Misrepresent EZ Support content, identity, endorsement, customer evidence, or affiliation
  • Use the site or its content for fraud, infringement, harassment, or another unlawful purpose

Framing is permitted only when it does not obscure source, mislead users, or interfere with security and navigation.

3. Accounts and suspension

Public website use does not require an account. Private customer, applicant, and service activity occurs through the EZ Support Portal.

EZ Support may restrict or suspend affected access for material breach, non-payment, suspected compromise, misuse, legal requirements, security risk, or termination of the applicable relationship. Notice will be provided when practical, and the restriction will be limited to what is reasonably necessary.

You are responsible for protecting credentials assigned to you, maintaining current authority for account users, and promptly reporting suspected unauthorized access.

4. Information, offers, and transactions

Website descriptions are general information, not a universal statement of scope, price, availability, supported platforms, response targets, delivery time, warranty, outcome, or guarantee.

Products, subscriptions, leasing, training, projects, and services are available only on the terms confirmed in the applicable portal transaction, quote, Order, SOW, or agreement. Errors may be corrected before acceptance. Mandatory consumer rights are not waived.

5. Submissions

When you send an enquiry, application, feedback, or other material, you grant EZ Support only the rights reasonably necessary to receive it, respond, evaluate the stated purpose, operate the applicable relationship, maintain required records, and meet legal or security obligations.

You retain ownership of your material. You must have authority to provide it and must not send passwords, authentication codes, private keys, payment-card data, detailed personal records, or sensitive security evidence through ordinary public forms or email.

Customer applications and candidate information are private and are not public profiles. Their use is further described on the Careers page and in the Privacy Policy.

6. Intellectual property

The website, original text, graphics, software, and EZ Support marks are owned by or licensed to EZ Support. These Terms permit ordinary website use but do not transfer ownership or grant a right to reproduce substantial content, use marks as your own, or imply endorsement.

Third-party names and marks remain the property of their owners. Descriptive references do not imply partnership, authorization, certification, or endorsement.

7. Privacy and tracking

The Privacy Policy explains public-site collection and use. At or before optional browser measurement is used, the website provides a conspicuous notice and a persistent opt-out. Marketing email requires the applicable consent and includes an unsubscribe method.

EZ Support may maintain, change, or withdraw website content and routes. Reasonable efforts are used to keep the site available and accurate, but interruptions and errors can occur.

Links to third-party sites are provided for context. The third party controls its site, terms, privacy practices, products, and availability.

9. Disclaimer and liability

The public website provides general information and does not replace advice based on your organization, systems, contracts, obligations, and risk. To the fullest extent permitted by law, the website is provided without implied warranties and EZ Support is not liable for indirect, incidental, special, punitive, or consequential loss arising solely from public website use.

Nothing in these Terms excludes rights or liability that applicable law does not allow the parties to exclude.

10. Changes

EZ Support may update these Website Terms by posting the revised version and updated date. Posting is notice of the change. Your continued use after posting means the revised terms apply to later website use; it does not retroactively change an accepted Order or service agreement.

11. Disputes

These Terms are governed by Alberta law and applicable federal Canadian law. The parties will first try in good faith to resolve a dispute. Either party may then require confidential mediation in Red Deer, Alberta. Unresolved disputes are subject to the exclusive jurisdiction of the Alberta courts sitting in Red Deer, except that either party may seek urgent protective relief when necessary.

12. Contact

EZ Support, Inc.
PO Box 1408
Blackfalds AB T0M 0J0
info@ezsupport.tech